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Revised July 10, 2003
At
Shore Benefits Brokerage, we value you as a customer. We share
your concerns about privacy. We are providing this notice
to explain how we treat personal information ("customer
information") that is not public. This is information
we obtain from you or other sources when we provide you with
products and services.
We want you to know that we respect your privacy; and we protect
your information.
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We
do not sell customer information. |
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We
do not share your information with persons, companies,
or organizations outside of Shore Benefits Brokerage that
would use that information to contact you about their
products and services. |
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We
expect persons or organizations that provide services
on our behalf to keep your information confidential. We
also expect those persons or organizations to use your
information only to provide the services we have asked
them to perform. |
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We
convey to our employees about the need to protect your
information. We have established safeguards (these are
physical, electronic and procedural) to protect this information. |
Attention
Internet users . . .
This notice provides information about your use of our Web
site. This includes:
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Use
of online data collecting devices known as "cookies;"
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Our
collection of data such as IP address (the number assigned
to your computer when you use the Internet). This also
includes browser and platform types, domain names, access
times, referral data, and your activity while using our
site; |
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Who
should use our web site; and |
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The
security of data transmitted over the Internet. |
Below
are answers to questions you might have about privacy. You
may be wondering.. .
What do we do with your information?
We do not sell your customer or medical information to anyone.
We do not share this information with companies or organizations
outside of Shore Benefits Brokerage that would use it to contact
you about their products and services. If that practice were
to change, we would offer you the means to opt out of this
type of information sharing. Also, we would obtain your consent
before sharing your medical information for marketing purposes.
Your agent or broker may use your information to help you
with your insurance needs. We may also contact you about products,
features, and options in which you have expressed an interest.
Without your consent, we may provide your information to persons
or organizations in and out of Shore Benefits Brokerage. This
would be done as permitted or required by law. We may do this
to:
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Fulfill
a transaction you have requested. |
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Service
your policy. |
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Market
our products to you. |
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Investigate
or handle claims. |
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Detect
or prevent fraud. |
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Participate
in insurance support organizations. The information in
a report prepared by an insurance organization may be
retained by that organization and distributed to other
persons. |
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Comply
with lawful requests from regulatory and law enforcement
authorities. |
These
persons or organizations may include:
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Our
affiliated companies. |
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Companies
that perform services, such as marketing, on our behalf.
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Other
financial institutions with which we have an agreement
for the sale of financial products. |
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Investigate
or handle claims. |
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Independent
claims adjusters. |
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A
business or businesses that conduct actuarial or research
studies. |
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People
who request information pursuant to a subpoena or court
order. |
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Repair
shops and recommended claims vendors. |
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Your
agent or broker. |
What
kind of customer information do we have, and where did we
get it?
Much of the information that we have about you comes from
you. When you perform certain transactions, you may give us
information such as your name, address, and Social Security
Number. These transactions include when you submit an application
for insurance, submit a request for insurance, submit a request
for products and services we offer, or submit a request for
an insurance quote. We keep information about the types of
services you purchase from us and our affiliates. Examples
of this include premiums, account balances, and payment history.
We may collect information from our web site. This includes
your activity while using or site and information from online
collecting devices known as "cookies" (see below).
We may collect information from outside sources such as consumer
reporting agencies and health care providers. The information
we collect may include the following:
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Loss
information reports. |
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Motor
vehicle reports. |
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Credit
reports. |
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Medical
information |
How
do we protect your customer information?
We expect any company with whom we share your information
to use it only to provide the service we have asked them to
perform. Information about you is also available within Shore
Benefits Brokerage. It is available to those people who may
need to use it to meet and service the needs of our customers.
We communicate the need to protect your information to all
employees and agents. We especially communicate this need
to people who have access to it. Plus, we have established
physical, electronic, and procedural safeguards to protect
your information.
Note that if your relationship with us ends, your information
will remain protected. This protection will be provided according
to our privacy practices outlined in this notice.
How can you find out what information we have about you?
You may request to see, or obtain by mail, the information
about you in our records. If you believe that our information
is incomplete or inaccurate, you may request that we correct,
add to, or delete from the disputed information. To fulfill
your request, we may make arrangements to copy and disclose
your information to you on our behalf. This may be done with
an insurance support organization or a consumer reporting
agency. You may also request a more complete description of
the entities to which we disclose your information, or the
conditions that might warrant such disclosures. Please send
any of the requests listed above in writing to:
Shore Benefits Brokerage
Customer Privacy Inquiries
P.O. Box 1
Allenhurst, NJ 07711
If you are an Internet user
Our web site, shorebenefits.com, provides information about
us, our products services. This Privacy Statement applies
to users of shorebenefits.com, regardless of whether the user
is a Shore Benefits Brokerage customer. In addition, as an
Internet user, you should be aware of the following . . .
.
What are cookies and how are they used?
Do you log my activity on your site?
Will I receive promotional e-mails from Shore Benefits Brokerage?
During the period you are logged in our site, we log IP addresses
(a number assigned to your computer when you use the Internet),
browser and platform types, domain names, access times, referral
data (the last site or URL you visited before logging into
our), and your activity while using or reviewing our site.
As part of our services, we also use cookies. A cookie is
a message sent to your browser from a Web server that is stored
on your computer's hard drive. The message is sent back to
the Web server whenever the browser requests a page from that
server. Many commercial Internet sites use cookies. While
a code in the cookie file enables the site to label you as
a particular user, it does not identify you by name or address
unless you have provided us with such information (over the
Internet or otherwise) or set up preferences in your browser
to do so automatically, in which case it may identify you
by name, address or other personal information. You may opt
out of accepting cookies by changing the settings on your
browser. However, rejecting cookies may prevent you from using
certain functions and you may have to repeatedly enter information
to take advantage of services or promotions.
In general, cookies allow us to identify you as a particular
user and thus provide you with a more customized service.
We may also use cookies to track and measure customer or user
requests, inquiries, preferences, interests, demographics,
traffic patterns and Web site usage, and to determine audience
size and repeated usage. This information may also be used
to manage and customize our Web site's content, layout, and
services in order to improve our site, enhance customer service,
and provide tailored messages.
As indicated above, we may also use customer information to
send you promotional communications about products, features,
and options that we believe may be of interest to you. If
we have your e-mail address, we may do this by e-mail. If
you do not wish to receive promotional e-mails from us, you
can inform us of your desire to be removed from our mailing
lists by writing us at Shore Benefits Brokerage Insurance
Company, Customer Privacy Inquiries, P.O. Box 1, Allenhurst,
NJ 07711 or email us at customerprivacy@shorebenefits.com.
Who Should Use Our Web Site?
Our Web site is for insurance and financial products and services
and is not intended for children. We offer insurance and financial
products and services and thus do not market any products
or services to children under the age of thirteen or knowingly
collect any information from children under the age of thirteen.
If we become aware that information is or has been submitted
by or collected from a child under the age of thirteen, we
will delete this information.
What security procedures do we use to guard against the
loss, misuse, alteration, or theft of information while that
information is being submitted to Shore Benefits Brokerage
over the Internet?
We use the Secure Socket Layer (SSL) protocol, secure servers
and security protocol to safeguard the information you submit.
To help ensure the security of your personal and financial
information that you submit to us (other than via an e-mail
message), we use security software to encrypt the information
before and during its transmission through the Internet. We
only allow information to be submitted for transmission if
your browser is compatible with our security software. If
your browser is not compatible, you will receive a message
indicating your transaction can be completed but at a lower
level of security.
E-mail messages are not secure. Our security software does
not encrypt e-mail messages. E-mail messages traveling through
the Internet are subject to viewing, alteration, and copying
by potentially anyone on the Internet.
We take seriously the issue of safeguarding your privacy online.
However, please note that you should exercise discretion with
respect to the submission of any personal or financial information
via e-mail. Please keep in mind that transmitting information
via e-mail over the Internet is never completely secure and
thus any information submitted may be intercepted, collected,
used or disclosed by others. If you are concerned about the
security of your communication, we encourage you to send your
correspondence through the postal service or use the telephone
to speak directly to us. We are not responsible for the security
or confidentiality of communications you send to us through
the Internet using e-mail messages.
What can you do as a customer to help maintain the security
of information when accessing Shore Benefits Brokerage over
the Internet?
Some steps you can take to maintain the security of your information
include:
· Utilize the latest, generally proven version of the
Netscape, Microsoft Explorer or the America Online browser.
Our site is most secure when using one of these browsers.
Whose Privacy Statement applies to Links and Co-Branded
Sites?
This Web site contains links to other. Shore Benefits Brokerage
provides links to other sites as a convenience to persons
who visit the Shore Benefits Brokerage site. If you choose
to use the services provided by those sites, you may be asked
by those sites to provide certain personally identifiable
information (some of which may, on an individual or aggregated
basis, be shared with Shore Benefits Brokerage). Please be
aware that Shore Benefits Brokerage is not responsible for
the privacy practices of those sites, even though Shore Benefits
Brokerage name or logo may appear on those sites. We encourage
you to be aware when you leave our site and to read the privacy
policies of each and every Web site that you visit, as the
privacy policies of those sites may differ from ours. Our
Privacy Statement applies solely to this Web site.
We hope you have found this Important Notice helpful. If you
are not comfortable with any of the terms or policies described
in this Privacy Statement, we ask that you discontinue use
of our site. Please be aware that we may periodically update
or revise this Privacy Statement. If we change our online
Privacy Statement, we will post a notice on our homepage notifying
users that the policy has been revised. If you have any questions
or would like more information, please don't hesitate to contact
your Shore Benefits Brokerage agent or call the Shore Benefits
Brokerage at 800-777-1459.
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